Privacy Policy

At OrtoHealth we take care of your personal information. Here we clearly explain what data we collect, for what purposes we use it, and how we keep it protected when you browse our site and use our services.

1. Data we collect

Personal data you may provide

  • • First and last name
  • • Email address
  • • Contact phone number
  • • Delivery address

2. How we use your information

We use the data solely for legitimate service-related purposes:

  • • To properly manage and deliver your orders
  • • To keep you informed about order status or issues
  • • To provide support and resolve inquiries
  • • To improve our products, processes, and website experience
  • • To comply with applicable legal and tax requirements

3. Information security

We apply appropriate technical and organizational measures to prevent unauthorized access, alteration, or loss of data. Access is limited to authorized staff and systems are hosted on secure infrastructure.

4. Sharing with third parties

We do not sell or rent your data. We may share information in a limited way only when necessary:

  • • With providers that deliver operational services (logistics, tech support, payments)
  • • When required by law or a competent authority
  • • To exercise or defend our legal rights

5. Your rights

You can exercise the following rights regarding your data at any time:

  • • Access the information we process about you
  • • Rectify inaccurate or incomplete data
  • • Erasure (“right to be forgotten”) in applicable cases
  • • Object to or restrict processing
  • • Data portability where applicable

6. Cookies

We use cookies and similar technologies to improve site performance and remember your preferences. You can manage or disable them in your browser settings, though some functions may be affected.

7. Data retention

We will keep your information only as long as necessary for the stated purposes and to meet legal obligations or potential liabilities.

8. Contact

Questions about this policy or how we process your data? Write to us:

Phone

+60 3-2718 1234

Address

Lot 10, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

9. Changes to this policy

We may update this Policy to reflect improvements or regulatory requirements. We will publish the current version on this page and indicate the date of the last modification.

Last updated: 2024